Terms & Conditions

1. General Provisions & Account Usage

• Eligibility: By using our website, you confirm that you are at least 18 years of age or accessing the platform under the supervision of a parent or legal guardian.
• Account Responsibility: When creating an account on gostrongshops.com, you are responsible for maintaining the confidentiality of your credentials and restricting unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account.
• Service Modifications: Go Strong Construction Chemicals reserves the right to modify, suspend, or discontinue any product or service offering at any time without prior notice.

2. Product Information & Usage Disclaimer

• Product Descriptions: We make every effort to display the colors, packaging, specifications, and details of our products—including tile bond adhesives, waterproofing agents, concrete admixtures, crack fillers, and anchoring grouts—as accurately as possible.
• Technical Guidance & Application: Product guides and advice provided on this website or by our support team serve as general technical recommendations. Construction chemical performance depends heavily on surface preparation, application environment, mixing ratios, and professional workmanship. Go Strong Construction Chemicals cannot be held liable for improper product application or failure resulting from non-compliance with technical instructions.
• Product Variations: Physical product packaging and color containers may slightly differ from website images due to batch updates, though chemical formulations remain strictly quality-controlled.

3. Pricing & Payments

• Currency: All prices listed on our website are stated in Pakistani Rupees (PKR) unless specified otherwise.
• Price Changes: Prices for our products are subject to change without notice due to market conditions or raw material costs. Price modifications will not affect orders already confirmed by Go Strong Construction Chemicals.
• Payment Methods: We accept valid local payment methods, including bank transfers and specified digital gateways. Full payment or agreed-upon deposit terms must be verified before orders are processed and dispatched.

4. Orders, Delivery & Shipping

• Order Acceptance: We reserve the right to accept, reject, or cancel any order for reason of stock unavailability, pricing errors, or payment verification issues.
• Delivery Timelines: Estimated shipping dates and delivery schedules are provided as estimates only. Go Strong Construction Chemicals is not liable for delays caused by third-party logistics providers, courier services, extreme weather, or regional transportation disruptions.
• Inspecting Shipments: Customers are required to inspect product drums, bags, and containers immediately upon delivery. Any visible damage or missing items must be reported within 24 hours of receipt.

5. Cancellation, Delivery & Returns Policy

• Please refer to our dedicated Delivery & Return Policy for complete details on eligible returns, exchanges, and damaged stock handling.
• Chemical products that have been unsealed, partially mixed, opened, or stored under improper environmental conditions are non-returnable and non-refundable due to safety and chemical stability standards.

6. Intellectual Property Rights

• All original content, text, graphic designs, logos, images, product labels, and software code on gostrongshops.com are the exclusive intellectual property of Go Strong Construction Chemicals.
• You may not reproduce, duplicate, copy, sell, or exploit any portion of the website or its content without express written authorization from Go Strong Construction Chemicals.

7. Limitation of Liability

To the fullest extent permitted by applicable Pakistani law, Go Strong Construction Chemicals, its owners, employees, and suppliers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of:

• The use of, or inability to use, our website or products.
• Structural defects or failures caused by improper storage, application errors, or unauthorized mixing of our chemical products with third-party substances.
• Unauthorized access to or alteration of your customer data.

8. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Faisalabad, Pakistan.

9. Updates to These Terms

We reserve the right to revise these Terms & Conditions at any time. Updates will be posted directly on this page with an updated revision date. Continued use of the website following any changes signifies your acceptance of the revised terms.